Questions about sizing, orders, or gear? We're happy to help.
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Reach out to us for any inquiries or assistance with your bouldering needs. Our team is here to support you every step of the way.
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Need Assistance?
Find answers to our most common questions below.
How long does shipping take?
Orders typically ship within 2-3 business days and arrive within 5-7 business days.
What's your return policy?
We accept returns within 30 days of purchase, provided items are in original condition.
Do you offer gear fitting advice?
Yes, our team is happy to provide personalized fitting advice to ensure the best performance.
Can I change or cancel my order?
Orders can be modified or canceled within 24 hours of placement. Contact us for assistance.
How can I contact customer support?
Reach us via email, phone, or live chat during business hours for prompt support.
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